Ticket data collection
Guides the user on route, dates, passengers, vehicles, animals, accommodations and special requests before the quote or handoff.
Industries · Maritime
Ticketing, changes and travel assistance even during seasonal peaks.
Conversational agents for maritime companies and operators: they gather route, passengers, vehicles and preferences, support pre-departure requests and route exceptions to ticketing or customer care.
Inside the solution
The platform enters the real flow, uses the necessary tools and keeps every step observable by your team.
Guides the user on route, dates, passengers, vehicles, animals, accommodations and special requests before the quote or handoff.
Answers on documents, check-in, boarding, luggage, change policies and service info using approved sources.
Filters repetitive requests and prepares for the team only cases with exceptions, payments, refunds or out-of-rule changes.
From discovery to go-live
No leap in the dark: each phase has a goal, an output and a verification before moving to the next.
Goals, volumes, rules, systems involved and expected result become a shared operational scope.
We compose agents, knowledge and tools in the console, then test every path before release.
Go-live is the start: we observe outcomes, quality and costs to improve the workflow with real data.
Maritime
Tell us about the process, volumes and systems involved. In the first conversation we define a concrete path to bring Maritime to production.