Guided diagnosis
Gathers symptoms, error codes, model, configuration and operating conditions before proposing safe checks or opening a ticket.
Industries · Energy
Technical and commercial support for plants, cases and end customers.
AI agents for energy operators, installers and service providers: they guide first-level diagnosis, gather technical data, qualify commercial requests and prepare escalations with verifiable information.
Inside the solution
The platform enters the real flow, uses the necessary tools and keeps every step observable by your team.
Gathers symptoms, error codes, model, configuration and operating conditions before proposing safe checks or opening a ticket.
Distinguishes support, maintenance, new plant, expansion, documentation and quote request.
Delivers the L2 team or service partner a card with plant data, problem, steps already taken and priority.
From discovery to go-live
No leap in the dark: each phase has a goal, an output and a verification before moving to the next.
Goals, volumes, rules, systems involved and expected result become a shared operational scope.
We compose agents, knowledge and tools in the console, then test every path before release.
Go-live is the start: we observe outcomes, quality and costs to improve the workflow with real data.
Energy
Tell us about the process, volumes and systems involved. In the first conversation we define a concrete path to bring Energy to production.